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We offer a variety of loan products; salary advance loans, Pays lip loans, school fees loans, solar loans, log book loans and biashara loans. Each loan type has different terms, rates, and requirements. 

Once application is submitted and all required documents received, final approval takes maximum of 2 hours. 

No, we don't charge prepayment penalties on any of our loan products. You can pay off your loan early without any additional fees, which can save you money on interest 

You will need government-issued ID, proof of income (pay slips) bank statements, MPesa statement.  Additional documents may be required based on the loan type and amount. 

Yes, our entire application process can be completed online. You can apply, upload documents, and track your application status through our secure online portal. 

The initial application takes about 10-15 minutes to complete. Once submitted, you'll receive instant pre-qualification results, and final processing takes up to 2 hours after all documents are received 

Yes, you can log into your account anytime to check your application status, upload additional documents, and communicate with your loan specialist. 

We offer both fixed and variable rate options depending on the loan product. Fixed rates remain the same throughout the loan term, while variable rates may change based on market conditions.

Loan terms vary by product type. All loans typically range from 1-3months. Longer terms mean lower monthly payments but more interest paid over time. 

We strive to keep fees minimal and transparent. Some loans may have origination fees, but we'll clearly disclose all fees upfront before you accept the loan. There are no hidden fees or prepayment penalties.

You can make payments online through your account, set up automatic payments, pay by phone, or mail a check. We recommend automatic payments to ensure you never miss a payment and may offer a rate discount for autopay enrollment.

Missed payments can affect your credit score. Contact us immediately if you're having difficulty making payments so we can discuss options.

Yes, you can request to change your payment date by contacting customer service. We'll work with you to find a payment schedule that aligns with your budget and pay schedule.

Yes, you can request to change your payment date by contacting customer service. We'll work with you to find a payment schedule that aligns with your budget and pay schedule